Returns & Exchanges

At CARER, we want you to love what you wear, which is why we offer a 30-day return policy for all unworn items in their original packaging. Simply ensure your pieces are in pristine condition with all tags attached to qualify for a full refund or exchange.

1

Initiate Your Return

Visit our online portal and enter your order number and email address to select the items you wish to return.

2

Package Your Items

Place the items securely in their original packaging, ensuring all CARER garment tags and labels are still attached.

3

Ship It Back

Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects your return, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing